We value your privacy and we are committed to protecting it. Please refer to this Privacy Policy (the “Policy”) before using the driveamped.com website (the “Website”) operated by AMPED (“us,” “we,” “our”) a division / dba of Midway Rent A Car Inc. as it contains important information regarding your privacy and how we may use and collect information about you. This Policy explains our data handling practices as a “Controller” with regard to your Personal Data, as well as your rights associated with your Personal Data.
We aim to comply with all privacy laws that apply to the data we collect and use. This policy is subject to compliance with local law. Where this policy provides a higher standard than local law, this policy will control how AMPED handles your Personal Data. By providing your Personal Data to us, our designated service providers, or other third parties as noted within this Policy, you consent to our use and disclosure of your data for the operational and other purposes listed in this Policy.
AMPED and its business affiliates are data controllers for purposes of this Policy. This Policy covers the information we collect about you in connection with our vehicle subscription businesses, which does, or can be used to identify you as an individual (“Personal Data”). It does not apply to information that cannot reasonably identify you as an individual. For example, but without limitation, aggregated anonymous data, computer operating systems, aggregated preferences, vehicle identification numbers, etc. are not Personal Data. Our websites are not directed to individuals under the age of 13, and we do not knowingly obtain Personal Data from such individuals.
We, both directly and through our service providers and business partners, collect Personal Data that you provide on our websites, on third-party websites, on applications, and offline in connection with any inquiries, reservations, rentals, purchases, or services. Information collected about your use of our websites, applications, or other websites may be combined with personal or other information about you from other online or offline sources. We also will collect Personal Data across all the devices you use to access websites or applications of us and our designated service providers.
Providing your Personal Data to us may be required due to a legal obligation which could be a statutory or contractual obligation, may be on a voluntary basis or may be necessary for us to enter into the contract with you, depending on the purposes for which we collect and use your Personal Data as set out in this Privacy Statement. However, if you do not provide your Personal Data to us this may result in disadvantages to you, e.g. we may not be able to provide certain products or services to you. However, unless otherwise stated, not providing your Personal Data will not result in legal consequence for you.
Do not provide information about others unless you are authorized to do so and have obtained consent to have all information used, disclosed, and transferred in accordance with this Privacy Policy. By submitting information about others, you represent and warrant that you are authorized to do so and that you have received authorization from the person about whom you are providing the information and that person has consented to have all information used, disclosed, and transferred in accordance with this Privacy Policy.
Personal Information | Technological Information | Subscription Information |
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Your name, | IP address, | Payment card information, |
Email address, | Device ID, | Video of you and interaction with Us, |
Phone numbers, (including cell and home), | IP address, | Membership organization number, |
Residency address, | Browser type; | Frequent flyer number, |
Date and place of birth, | Language; | Loyalty program, |
Gender, | Operating system; | Organizational affiliations, |
Age, | Geo-location data; | Employee ID number, |
Passport number, | Location from which you accessed Our websites; | Employer name and contact information, |
Driver’s license or other ID photograph, | The specific webpages visited; | booking location, |
Credit score and history, | The date and the time of a visit; | Subscription location, |
Criminal history, | The websites you visit immediately before/after; | Return location, |
Background | Links you click within Our websites; | Geographical areas visited, |
The functions you use on Our websites; | Preferences and usage information, | |
Any reservations, updates, purchases, or other transactions through Our websites; | Charges incurred, | |
The data you view or download from Our websites; and | Purchase prices and details, | |
The number of times you view advertisements | Itinerary information, | |
Data related to claims |
Sensitive Data: We, both directly and through our service providers and business partners, may collect certain Personal Data that constitutes sensitive data in some countries, such as data about health conditions or membership of a trade union. Depending upon applicable local law. We may be unable to process such sensitive data without your consent. Data about your health conditions is regarded as sensitive in many countries. If you ask us to accommodate a disability, such as by provision of hand controls, or if there is an accident and we need to work with insurance and claims management companies relating to any injury you may incur, we may need to process data about your health conditions. Please note that if you wish to subscribe with us and need to provide sensitive data, we will use that sensitive data for our operational uses as described in this Privacy Policy, subject to your consent where required under applicable law.
Online Off Line | Our websites; |
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Our official third-party social network pages; | Calls to or from Our reservation, customer service, emergency road-side assistance, customer contact; |
Your computer’s web browser; | Interaction with Our various licensees, affiliates, and subsidiaries, including car sales and other businesses; |
Third-party social networks; | In-person at subscription or rental locations; |
Telematics devices; | In-vehicle or in-equipment technology or through other telematic devices; |
Call recordings | When you join Our membership programs; |
Video recordings | In connection with a reservation (even an abandoned or interrupted reservation); |
A subscription, rental or purchase of a vehicle or equipment; | |
Reservations you make with us through licensees, travel agents or brokers, online or in-person; | |
Transactions you complete with us, our licensees, and agents including options you take, charges you incur and any incidents or accidents that may occur; | |
CDP Sponsors or sponsors of promotion codes, affiliation, or special discount codes; | |
Consumer reporting agencies; | |
And other companies that have business relationships with Us, such as Our licensees, affiliates and business partners, including airlines, hotels, and insurance companies. | |
Claims Management service providers (either affiliated directly with Us, or operated by a third-party) |
For United States Residents, so that We may communicate with you, you give Us your consent to call you on or send text messages to your mobile telephone/device. You also consent to Our use of auto-dialers and pre-recorded messages in connection with any such telephone call or text message, including calls or texts to mobile telephone numbers. We will not charge you for such calls or texts.
AMPED may take action on the basis of your driving behavior and driving behavior data (including, but not limited to geolocation, speed, mileage, braking, and damage data) derived from in-vehicle telematics and other devices or gauges or on the basis of other criteria relevant to your subscription and usage of our vehicles. Actions may include suspension or termination of your ability to continue subscription services to vehicles from AMPED or its affiliates. AMPED may also provide or sell this information to third parties.
You can unsubscribe from receiving such messages at any time by contacting us at the details below under “Contact Us” as well as the unsubscribe link in each email message. You can also request at any time that we do not to use your Personal Data covered by this Privacy Policy to provide you with special offers and promotions by contacting us at the details below under “Contact Us”. Please note that if you exercise these choices, you will continue to receive communications concerning your account and products and services you requested. Please also note that this opt-out process may take some time to complete, consistent with applicable law.
Sponsoring Organizations may have different privacy practices than We do, and We recommend you review the Sponsoring Organization’s privacy policy for the purposes which they will use your information. As We do not control the Sponsoring Organization’s privacy practices, they may not be the same as Ours. However, because of your relationship with the Sponsoring Organization, they can use Personal Data which they receive from Us for the purposes specified in their privacy policies or similar statements.
Many browsers are set to accept cookies by default. You may be able to set your browser to disable cookies, or alert you when cookies are being sent. Many mobile devices allow you to disable the ability for geo-location information to be collected from your mobile device. The help function on most browsers and mobile devices contains instructions on how to set your browser to notify you before accepting cookies, disable cookies, or disable the collection of geo-location data.
You need to set each browser, on each device you use to view websites. If you disable cookies or refuse to accept a request to place a cookie, it is possible that some parts of our websites or other websites will not function properly, and the advertising you receive when you visit our websites or other websites may not be tailored to your interests. We may not respond to a web browser’s “do not track” signal, or other mechanism that indicates a request to disable online tracking of individuals who use or visit our websites.
We adhere to the Self-Regulatory Principles for Online Behavioral Advertising. To “opt out” of advertising cookies placed by the Network Advertising Initiative’s (“NAI”) online behavioral advertising member networks, and thereby limit the tracking of your online activity and the targeted advertising you receive, please, click here.
Our designated service providers assist us with advertisement display functions and related analytics for our websites. To view information or opt out of Google Analytics for Display Advertising, please, click here. Note that even if you exercise choice for targeted advertising, you will still receive general online advertising. Information regarding you and any interactions with us may be collected and utilized to provide you with targeted advertising on the web.
With regard to mobile apps, any app’s collection and use of Personal Data that is materially different from what’s described in this Policy will be supplemented by an individual Privacy Policy that will require acceptance for that specific app.
In addition to the options provided by your mobile operating systems, you may opt out of the collection of information on mobile apps as follows:
We use reasonable administrative, technical, personnel, and physical measures (a) to safeguard Personal Data against loss, theft, unauthorized use, disclosure, or modification; and (b) to ensure the integrity of your Personal Data. To help us protect your privacy, you should maintain the secrecy of any logon IDs and passwords, Member numbers, or other identifiers or credentials you may have set up or were provided with in connection with your participation in or use of our products, services, or websites.
As you may be aware, there is no completely secure method of transmitting or storing data. Although their physical characteristics are different, postal mail, telephone calls, text messages, faxes and transmissions over the Internet or wireless networks all present possibilities of loss, misrouting, interception and misuse of the data that is transmitted. If you have reason to believe that any account with us is no longer secure, you must immediately contact us.
We try to strike a balance between the security of your data and your convenience. As a result, we may sometimes use a method of communication that is less secure than a less convenient alternative. For example, but not limitation, we may send you an email or a text message in unencrypted form (i.e. instantly readable) because many of our customers are unable to access encrypted (i.e. coded) email or messages. This means that our message, if misrouted or intercepted, could be read more easily than encrypted messages. Such messages may contain Personal Data. Please do not include confidential information, such as your credit card number or account passwords, in any email or text you send to us or on any posting you make to a public area of a third-party social network page, especially since any such posting immediately becomes public. For a more secure way to communicate with us over the Internet, please click on the “Contact Us ” link on any of our websites.
We retain personal data about our customers for as long as necessary for the purposes for which it was collected, or unless otherwise allowed by law. Information is stored and accessed in various locations, and cloud services and storage may be utilized. Servers which store information are primarily located in the United States, although storage may occur in other locations as well.
To access, review, or update your Personal Data covered by this Privacy Policy, please contact us at the details set out in the “Contact Us” section below. While we will make reasonable efforts to accommodate your request, we also reserve the right to impose certain restrictions and requirements on such access requests, if allowed or required by applicable laws. If you are a member of one of our membership or rewards programs, you may update your member profile by logging into your applicable member profile. You can make a request to us to exercise any of these rights by contacting us at the at the details set out in “Contact Us” section below.
We may retain your Personal Data as is necessary to fulfill the purposes for which the Personal Data was collected. We may also retain this Personal Data as required by law or contract, in order to fulfill our legal obligations and protect our legal rights. However, once the purpose for the collection is no longer valid, and there is no legal reason for us to retain your Personal Data, you may request us to delete your Personal Data. You may make this request by contacting us via the mechanism provided below in the “Contact Us” section of this Policy. If We are unable to delete your Personal Data due to one of the reasons described in this Policy. We will provide you with the reason we are unable to fulfill your request..
California’s “Shine the Light” law – Civil Code section 1798.82 – permits residents of California to opt-out of disclosure of Personal Data to third parties for their direct marketing purposes. You may choose to opt-out of the sharing of your Personal Data with third parties for marketing purposes at any time by submitting a request in writing to our contact address below. Please note that this opt-out does not prohibit disclosure made for non-marketing purposes. California law also permits residents of California to request and obtain from us once per calendar year, free of charge, a list of (i) the third parties (if any) to which Personal Data was disclosed for their direct marketing purposes in the prior calendar year and (ii) the categories of Personal Data disclosed to those third parties.
Under the California Consumer Privacy Act (“CCPA”), you have the right to request certain information regarding the Personal Information we have collected about you in the preceding 12 months. You may make such a request up to twice in a 12-month span. Please note that there are circumstances in which we may not be able to comply with your request pursuant to the CCPA, including when we cannot verify your request and/or when there is a conflict with our own obligations to comply with other legal or regulatory requirements. We will notify you following submission of your request if this is the case. If you would like to request (1) the categories of Personal Information collected about you; (2) the categories of sources providing that Personal Information; (3) the categories of third parties with whom we have shared that Personal Information; and (4) the business purpose for collecting that Personal Information, email to privacy@driveamped.com or call 213.235.0683.
If you would like to request the specific pieces of Personal Information we collected about you, email to privacy@driveamped.com or call 213.235.0683. You will be asked to submit a request for information that we will then verify; if you use the telephone number, you will be guided through a process that will allow you to submit a verifiable request.
If you would like to request (1) the categories of Personal Information collected about you; (2) the categories of Personal Information sold; (3) the categories of third parties to whom the information was sold; and (4) the categories of Personal Information that were disclosed for a business purpose email to privacy@driveamped.com or call 213.235.0683. You will be asked to submit a request for information that we will then verify; if you use the telephone number, you will be guided through a process that will allow you to submit a verifiable request.
You have the right to request that We delete certain Personal Information that We have collected. Please note that there are circumstances in which We may not be able to comply with your request pursuant to the CCPA, including when We cannot verify your request and/or when there is a conflict with Our own obligations to comply with other legal or regulatory requirements. We will notify you following submission of your request if this is the case.
If you would like to request that we delete your Personal Information pursuant to the requirements of the CCPA, email to privacy@driveamped.com or call 213.235.0683. You will be asked to submit a request for information that we will then verify; if you use the telephone number, you will be guided through a process that will allow you to submit a verifiable request. You have the right to request that we do not sell Personal Information that we have collected. If you exercise that right, please note that pursuant to the CCPA we may have to subsequently inform you that you need to opt-in if the sale of your Personal Information is required to complete a transaction you have initiated. If opting-in is required, we will provide you with the necessary instructions.
If you would like to request that we do not sell your Personal Information pursuant to the requirements of the CCPA, email to privacy@driveamped.com or call 213.235.0683. You will be asked to submit a request for information that we will then verify; if you use the telephone number, you will be guided through a process that will allow you to submit a verifiable request.
Please contact us as specified below if you have any questions, need access to your Personal Data, or otherwise need assistance. We also are responsible for third-party agents that are processing such data on our behalf, unless we prove that we are not responsible for the event giving rise to the damage. We are also subject to the investigatory and enforcement powers of the Federal Trade Commission with respect to the Framework. Should you have a concerns or complaints about the handling of your Personal Data being in violation of this Privacy Policy, you may contact us directly via the methods described below in the “Contact Us” section. We will work to respond and resolve your complaints in an expeditious manner. If you are unable to satisfactorily resolve your concerns with us, you may contact the FTC with your concerns.
Please contact us by emailing privacy@driveamped.com or calling 213.235.0683 or writing to the address below if you have any questions, wish to exercise your rights of access, or seek other assistance as described above.
AMPED
Attention: Legal-Privacy
4751 Wilshire Blvd., Suite 120
Los Angeles, CA 90010
We reserve the right to change this Privacy Policy at any time for any reason by posting revisions on this Webpage or on applicable apps or other sites. Such changes will be effective upon posting, but will not apply retroactively. Whenever We make a material change, We will note the date of such update in the introductory paragraph above, and post a note on the home page of our applicable websites.
We will not collect a category of Personal Information not listed above, or use any Personal Information collected in any of the above categories for a business purpose not listed above, without first providing you with notice.
You have the right to request that we do not sell Personal Information that we have collected. If you exercise that right, please note that pursuant to the CCPA we may have to subsequently inform you that you need to opt-in if the sale of your Personal Information is required to complete a transaction you have initiated. If opting-in is required, we will provide you with the necessary instructions. If you would like to request that we do not sell your Personal Information pursuant to the requirements of the CCPA, email to privacy@driveamped.com or call 213.235.0683. You will be asked to submit a request for information that we will then verify; if you use the telephone number, you will be guided through a process that will allow you to submit a verifiable request. If you use an authorized agent to submit your request to opt-out, we will request that the agent provide us with proof that the, she, or it has been authorized by you to act on your behalf. The CCPA requires you to provide the authorized agent written permission to exercise your rights under the CCPA. If you opt-out of the sale of your Personal Information, we will wait at least 12 months before asking you if we may sell your Personal Information. You have the right to opt-in to the sale of your Personal Information after you have opted out. If you would like to opt-in to the sale of your Personal Information, email to privacy@driveamped.com or call 213.235.0683. Opting-in is a two-step process in which you will first clearly request to opt-in, and then separately confirm that choice.
Additional Information If you would like additional information regarding our California Privacy Policy, please email to privacy@driveamped.com or call 213.235.0683.
Last updated June 2022